What is the minimum
time for engagement?
It’s simple math - 140+ hr, and we kick off.
If less, excuse us.
Will you help me do this
Yes. We’d discuss your project objectives and come up with a rough timeline based on our 6-years experience in design. But, your designer will have the final offer.
I desperately need your
help to complete a project that
takes less than 140 hr.
Ops, it .seems you’ve got the wrong door. Our target market is companies that have ample projects and who struggle to find the right design wizard for full-time engagement. Our focus is, thereby, on long-term projects only.
What if you do not have
the available expert/team of
experts for particularly my
First, we meticulously look for a suitable individual, but if nothing - we do not beat around the bush and confess that we do not have the right designer.
What does a 1-week
Simple, you get your designer for 1 week to onboard, find a common language, make sure you’re the perfect match, and go on. If you could not get along, just request another individual.
Why should I pay for a
1-week trial? Cannot we make it
completely for free?
“You must pay for everything in this world one way and another. There is nothing free except the Grace of God.”
We took his quote for our Policy.
How exactly does the
Our payment process is realized on Upwork and works on a prepayment basis. To kick off with the 1-week trial, you’d need to have enough on your card for a 40-hours trial, hire OO Agency on Upwork, and be secured by Upwork Payment Protection.
What are the
The rates are established based on the designer’s experience and capabilities. Prices start at $100/hour and are fixed for life.
Is price negotiable?
Yes. But only if you want to pay us more than the original rate.
Are there any
No, you’re only charged an hourly rate for the designer’s work. But, do not forget about Upwork commission - a 3% fee on all payments.
I want to have a
Ops, an agency is in other doors. We’re neither willing to take risks nor charge additional margin. Thus, hourly rates only.
How can I make sure my
money is not spent in vain?
The pre-engagement interviews with the most suitable ones - just to “see with your own eyes”
A 1-week trial - just to “taste the designer”.
The Upwork time tracking software - just to “make sure the money is not spent in vain”
What does a risk-free
In case your designer is lost in the mountains, another designer with the same skill set jumps in and completes your project on the same quality level.
But what if my designer
is lost and there is no other
designer who could complete
Nobody’s indispensable. We have 30 designers, someone else will be ultimately found.
We would assign the other one who has the same level of expertise and the most relevant experience.
But how can another
designer complete an already
Ofc, another designer would not poke around in the head of a previous one. We track and have access to each project and can hand in every single file to make a new expert quickly absorb the info and complete the rest at the same quality level. + Our agency compensates the 2 days needed for a new designer to onboard.
Am I protected by NDA?
Yes, we have a working agreement with each designer with a clear non-disclosure statement.+ We can sign an additional NDA with you and keep your “trade secrets” safe.
What if I need more than
one designer to work on my
No problem. Motion, Graphic, Product designers, Branding experts, and UI/UX starts are at your disposal. We can compose a team of suitable experts to complete your project.
What are your design
Our community is a one-stop-shop: Branding, Graphic Design, Product Design, UI/UX Design, Animation Design.
How do you select
candidates for your network?
Each potential employee goes through a tough selection pro
— CV and portfolio evaluation
— English proficiency test
— UI/UX assessment
— In-person interview
P.S. We choose 7 designers out of 250.
How many freelancers
available do you have right
30 selected stars are ready to get in the ring.
+ 500 others are undergoing our selection process.
Can I see the designer’s
CV and interview him before
we kick off?
Yes, if you request, we would hand in the designer’s portfolio, CV and invite him to take part in the interview.
Where are your
All of our designers are from Ukraine - the heart of Eastern Europe.
Do I have direct contact
with my designer?
Yes, you directly collaborate with your designer, structure the working process and control the execution. We only request you to have a 120+ hours workload per month.
What if my designer
Everything could happen. If your designer does not reply to you within one working day, we contact him ourselves. If nothing - give you another expert and get pumped.
What’s the difference
between your agency’s
workflow and your outstaffing
As an agency, we follow an integrated approach with a mix of project management, business analysis, and design execution. A number of levels of executors are involved in the process, while outstaffing direction boasts with simplicity. You get one designer, who we believe suits your project best, and full control over the situation.
Direct access to the person designing your project and no additional fees for management overhead.